Customer called us after discovering that her garage door was stuck partway open and would not budge. Upon investigating further, she saw that it had come off of its track.
Garage door rollers are what allow automatic units to slide up and down their track, which in turn enables the door to properly open and close. Sometimes, however, the rollers can pop out and jump their track. This can be the result of various types of accidents, such as a car bumping the garage door. When we arrived, we quickly spotted a track problem. After prying the track open, we reinserted the rollers, closed the track up again, and ensured the unit was in good working order before we left.
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