One of the customer’s garage door rollers broke off, leaving a jagged, half-broken hub. Needless to say, replacing the roller was a top priority.
Removing the garage door from its tracks was a painful process, as we saw how it was scraping the left track as we moved it. We ended up cutting the offending jagged point off before removing the door, just to save the track! Afterward, we removed the broken hub and replaced it with a fresh one, as well as a roller, and cleaned, oiled, and doctored the scratched track before reinstalling the door.
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